Our Pricing
Our Pricing
Our Pricing
Affordable, transparent care built around your pet’s well-being.
Affordable, transparent care built around your pet’s well-being.
With a Novel membership, your pet gets what they need. No surprise bills or inflated fees.
With a Novel membership, your pet gets what they need. No surprise bills or inflated fees.
With a Novel membership, your pet gets what they need. No surprise bills or inflated fees.
MEMBER
Non-member
MEMBER
Non-member
Savings at Novel are estimates, and may vary based on the unique needs of your pets.
We see all patients at Novel, but our members save 10-50%.
Savings at Novel are estimates, and may vary based on the unique needs of your pets.
We see all patients at Novel, but our members save 10-50%.
Savings at Novel are estimates, and may vary based on the unique needs of your pets.
We see all patients at Novel, but our members save 10-50%.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What does membership include?
Unlimited exams, priority booking, and up to 30% off all services and products. You’ll also get access to extended hours and a team that treats you like family.
Can I visit before becoming a member?
Absolutely. You can book a tour or a one-time appointment. We’d love to meet you and your pet.
Do I need a membership to book an appointment?
We believe our best value comes through our membership, where our team can provide proactive, ongoing support for your pet’s health at member prices. Even if you are not a member, we will always provide your pets with exemplary care and attention, at non-member prices. Our clients find that our membership pays for itself in both value and peace of mind. See our pricing page for more details!
What are your cancellation policies for monthly and annual memberships?
Our memberships are a 12-month commitment, designed to give your pet consistent, relationship-based care throughout the year. Annual Membership (paid in full upfront): If you’re on a single-pet plan and your pet passes away within the first six months, we’ll cancel your membership and refund the unused months. If the loss occurs after month six, no refund is provided. You can upgrade to add more pets at any time, but downgrades are not available mid-term. Monthly Membership (billed monthly, 12-month commitment): Our monthly membership is designed to help you pay for your annual membership in 12 payments. If your pet passes away and you’re on a single-pet plan, we’ll cancel your membership at the end of that billing month. No refunds or fee adjustments are made for downgrades.
Do you accept pet insurance?
Yes. Many of our clients pair our membership with insurance for the most complete coverage.
What if I have more than one pet?
We offer multi-pet discounts. Just ask us about the best option for your family.
What does membership include?
Unlimited exams, priority booking, and up to 30% off all services and products. You’ll also get access to extended hours and a team that treats you like family.
Can I visit before becoming a member?
Absolutely. You can book a tour or a one-time appointment. We’d love to meet you and your pet.
Do I need a membership to book an appointment?
We believe our best value comes through our membership, where our team can provide proactive, ongoing support for your pet’s health at member prices. Even if you are not a member, we will always provide your pets with exemplary care and attention, at non-member prices. Our clients find that our membership pays for itself in both value and peace of mind. See our pricing page for more details!
What are your cancellation policies for monthly and annual memberships?
Our memberships are a 12-month commitment, designed to give your pet consistent, relationship-based care throughout the year. Annual Membership (paid in full upfront): If you’re on a single-pet plan and your pet passes away within the first six months, we’ll cancel your membership and refund the unused months. If the loss occurs after month six, no refund is provided. You can upgrade to add more pets at any time, but downgrades are not available mid-term. Monthly Membership (billed monthly, 12-month commitment): Our monthly membership is designed to help you pay for your annual membership in 12 payments. If your pet passes away and you’re on a single-pet plan, we’ll cancel your membership at the end of that billing month. No refunds or fee adjustments are made for downgrades.
Do you accept pet insurance?
Yes. Many of our clients pair our membership with insurance for the most complete coverage.
What if I have more than one pet?
We offer multi-pet discounts. Just ask us about the best option for your family.
What does membership include?
Unlimited exams, priority booking, and up to 30% off all services and products. You’ll also get access to extended hours and a team that treats you like family.
Can I visit before becoming a member?
Absolutely. You can book a tour or a one-time appointment. We’d love to meet you and your pet.
Do I need a membership to book an appointment?
We believe our best value comes through our membership, where our team can provide proactive, ongoing support for your pet’s health at member prices. Even if you are not a member, we will always provide your pets with exemplary care and attention, at non-member prices. Our clients find that our membership pays for itself in both value and peace of mind. See our pricing page for more details!
What are your cancellation policies for monthly and annual memberships?
Our memberships are a 12-month commitment, designed to give your pet consistent, relationship-based care throughout the year. Annual Membership (paid in full upfront): If you’re on a single-pet plan and your pet passes away within the first six months, we’ll cancel your membership and refund the unused months. If the loss occurs after month six, no refund is provided. You can upgrade to add more pets at any time, but downgrades are not available mid-term. Monthly Membership (billed monthly, 12-month commitment): Our monthly membership is designed to help you pay for your annual membership in 12 payments. If your pet passes away and you’re on a single-pet plan, we’ll cancel your membership at the end of that billing month. No refunds or fee adjustments are made for downgrades.
Do you accept pet insurance?
Yes. Many of our clients pair our membership with insurance for the most complete coverage.
What if I have more than one pet?
We offer multi-pet discounts. Just ask us about the best option for your family.