Kibble & Fetch, by Novel

Three things your pharmacy should do for you.

Deliver refills to your clients' doors and give them a refill experience they'll use again. Your clinic saves time and money: fewer refill calls, minutes instead of hours on inventory, and less spent on the drugs you stock.

A basset hound looking up. Delivery status: out for delivery, with progress from Confirmed to Delivered.

Fetch delivery

Refills, delivered.

Your clients order a refill, pick a delivery window and sign for it at the door. Your team fills it on a clear schedule, and a courier collects from your clinic.

  • Delivery windows based on your stock and fill times
  • Signature on delivery
  • Charge a delivery fee, or offer it free
Phone showing the Track Order screen: We're preparing your order, a five-step progress list from Confirmed to Delivered, order details with the delivery window, address and medication, and a Reschedule button.

Client experience

Clients who reorder.

Refills move online, so your clients don't have to call or come in, and the sale stays with your clinic instead of going to an online pharmacy. When your team takes a refill by phone, they place it in the same workflow.

  • Your approval rules and dispensing limits apply to every order
  • At Novel, online orders went from 2.5% to 7% of medication orders in three months
Phone showing a pet's Medications screen with a recommended parasite-prevention refill, and a cart holding a six-month supply ready for checkout.

Kibble inventory

Drug costs, down.

Kibble keeps your pharmacy stocked to what you actually use, so less money sits on the shelf and your team spends minutes on inventory instead of hours.

How Kibble works

  1. Counts by weightA shelf scale counts tablets, bottles and tubes
  2. Reorders from usageOrders follow what you actually dispense
  3. Reads invoicesSupplier invoices are matched to your products

KIBBLE

Drug purchasing · per year

********************************

Annual revenue$1.75M
Before Kibble$487K–$516K
With Kibble$409K

================================

YOU SAVE$78K–$107K

Early access

Bring all three to your clinic.

Tell us about your clinic and we'll follow up to see whether Kibble & Fetch is a good fit for your practice and practice management system.

We'll only use this to contact you about Kibble and Fetch.

Kibble & FetchBuilt by Novel